Hey Blue Collar Boss,
We wanted to flag an issue that has been popping up in plumbing offices across multiple markets.
Several plumbers have reported repeated calls coming from the same phone number:
833-410-1092 with caller name “Google” or “Google Maps”
The calls usually sound legitimate. Pricing questions. Availability checks. Different callers each time, but always the same number. That is exactly why many receptionists hesitated to mark them as spam.
After comparing notes across accounts, we can confirm these calls are spam.
If you receive a suspicious call like this, please follow Google’s official safety guidelines:
- Do Not Press Any Buttons: If an automated voice asks you to “Press 1 to speak to a representative,” do not do it. This confirms to the bot that a human is on the line, leading to more spam calls.
- Hang Up Immediately: If the caller threatens your listing or asks for payment, end the call.
- Block the Number:
- iPhone: Tap the “i” icon next to the number > Scroll down to “Block this Caller.”
- Android: Long press the number in your call log > Select “Block/Report Spam.”
- If this number is coming through on your phones, it should be blocked at the answering service, phone system, or call-tracking level.
Letting these calls through wastes staff time, pollutes call data, and creates unnecessary confusion at the front desk.
If you are unsure how to block numbers inside your call tracking or phone system, now is a good time to review those controls with your marketing agency.
If you are seeing odd call patterns or questionable leads in your client’s CRM, act fast! These small issues add up quickly if they go unchecked.
Avi | Founder True Blue Collar Marketing
Talk to you next week,